OTManage - Managed Colocation
OTManage™ – Fully Managed Colocation
OTManage turns your Michigan Colocation server into a fully managed server. For a simple monthly fee, you get the same level of service and support for your colocated servers as you would with our managed dedicated servers. The difference is that you own the hardware.
Properly operating a server is easier and costs less with OTManage. IDC estimates that server management is 60% of TCO and lost productivity from down time adds another 15% of the total costs. With managed colocation, you address 75% of your costs heads on. Online Tech can reduce the server management costs to less than your hardware costs — cutting the total cost to own and manage your servers by over 50%.
OTManage lets you eliminate the hassle of day-to-day server management for colocated servers and frees your IT staff to focus on higher value-add matters than managing their servers on a day-to-day basis. OTManage includes:
• OTMonitor – a premium, clientless, multi-model global monitoring service for your servers, storage and network devices. Online Tech monitors your devices 24x7, responds to any pages with hands on trouble shooting and remediation.
• First Responder – Online tech responds to monitoring alarms or notifications 24x7 trouble shoots and correcting the problem, notifying your team only on an as-needed basis.
• Troubleshooting – Online Tech will identify the root cause of any issue when it arises, and coordinate remediation with outside parties if required.
• Unlimited Technical Support – Our engineers are available 24x7 for technical support to assist in any issues with your servers including configuration support and unlimited hands & eyes support.
• Patch Management – Automatic or directed patch administration is available for Linux, Windows, Cisco and Watchguard devices.
• Asset and Change Management – Professional level change management tracks and records all changes and corrective actions to the network, servers and OS. Your system is fully documented with SAS 70 Type II audited change control and available through OTPortal – your online dashboard.
Now you can colocate your servers without ever setting a foot in the data center. With our colocation Rack and Stack Service your servers can be shipped directly to the data center, racked, stacked and the layout of your racks are fully documented. With OTManage, your servers are fully configured and managed 24x7 – delivering you a managed server experience for your colocated servers.
Click here for a complete OTManage – managed colocation data sheet. If you're looking to simplify the day-to-day management of your colocated servers, give us a call, or chat online with our colocation specialists who are happy to discuss your colocation requirements in more detail.
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